The Office of Health Standards Compliance (OHSC) has opened and launched its Complaints Call Centre on 28 November 2016 in Pretoria. The Call Centre provides an opportunity for members of the public and healthcare users to lodge unresolved complaints from health establishments. The OHSC is mandated by the National Health Act, 2003 (Act No. 61 of 2003) as amended to protect and promote the health and safety of users of health services and regulate health establishments.
The Office will be embarking on a national road show campaigns from 12-14 December 2016 by visiting the following areas in Mpumalanga and North West to make the general public aware of the existence of the Complaints Call Centre and services offered by the OHSC.
Mpumalanga
Team A
Day 1: 12 December 2016
Ehlanzeni District, Bushbuckridge LM- Bushbuckridge- (Acornhoek), Tintswalo Hospital-Madras Clinic, Thulamahashe CHC, Shopping complex, Taxi rank
Day 2: 13 December 2016
Ehlanzeni District, Bushbuckridge LM- Bosborand- Mapulaneng – Mapulaneng Hospital, Majivan Agincourt CHC, Shopping Complex, Taxi Rank
Day 3: 14 December 2016
Ehlanzeni District, Bushbuckridge LM – Mkhuhlu Matikwane Hospital, Mkhuhlu Clinic, Marite Clinic, Shopping Complex, Taxi Rank
Day 4: 15 December 2016
Ehlanzeni District Mbombela LM-Nelspruit, Rob Ferreira Hospital, MP Nelspruit CHC, MP Valencia Park Clinic, Shopping Complex, Taxi Rank
Team B
Day 1: 12 December 2016
Gert Sibande District, Albert Luthuli LM-Carolina, Carolina Hospital, Carolina Clinic, Silobela Clinic, Shopping Complex, Taxi Rank
Day 2: 13 December 2016
Gert Sibande District-Msukaligwa LM-Ermelo -Ermelo Hospital, MP Emthonjeni Clinic (Msukaligwa), Ermelo Clinic, Shopping Complex, Taxi Rank
Day 3: 14 December 2016
Nkangala District, Steve Tshwete LM, Middleburg-Middleburg Hospital, Middleburg Ext 8 Clinic, Middleburg Ext 6 Clinic, Shopping Complex, Taxi Rank
Day: 4: 15 December 2016
Nkangala District, Emalahleni LM- Witbank-Witbank Hospital, MP Siphosesimbi CHC, MP Beatty Clinic, Shopping Complex, Taxi Rank\
North West
Team A
Day 1: 12 December 2016
Ngaka Modiri Molema District, Ditsobotla LM Lichtenburg- NW General de la Rey Hospital, Blydeville 2 Clinic, nw Boikhutso Clinic
Day 2: 13 December 2016
Dr Kenneth Kaunda District, Ventersdorp LM –Ventersdorp-Ventersdorp Hospital, JB Marks CHC, NW Ventersdorp Gateway Clinic, Shopping Complex, Taxi Rank
Day 3: 14 December 2016
Dr Kenneth Kaunda District, Matlosana LM-Klerksdorp -NW Klerksdorp Hospital / nw Tshepong Hospital, Alabama Clinic, Jouberton CHC, Shopping Complex, Taxi Rank
Day 4: 15 December 2016
Dr Kenneth Kaunda District, Tlokwe LM -Potchefstroom -NW Potchefstroom Hospital, Potchefstroom Clinic, Boiki Thlapi CHC, Shopping Complex, Taxi Rank
Team B
Day 1: 12 December 2016
Bojanala District, Kgetleng Rivier LM- Koster nw Koster Hospital, NW Reagile Clinic,nw Tlhabane CHC, Shopping Complex, Taxi Rank
Day 2 13 December 2016
Bojanala District, Rustenburg LM – Rustenberg- Job Shimankana Tabane Hospital, Bafokeng CHC, Boitekong Clinic, Shopping Complex, Taxi Rank,
Day 3: 14 December 2016
Bojanala District, Rustenburg LM -Marikana -NW Marikana Clinic, Shopping Complex, Taxi Rank, Mine?
Day 4: 15 December 2016
Bojanala District- Madibeng LM-Brits -Brits Hospital, Madibeng Clinic, NW Letlhabile CHC
