Category: News

Office of Health Standards Compliance (OHSC) joins the global community today in commemorating World Patient Safety Day 2025, under the theme “Safe care for every newborn and every child”. This year’s focus serves as a reminder to all stakeholders that ensuring the safety of our youngest patients is a fundamental right and a shared responsibility across the health system.
Newborns and children, just as adults, should receive healthcare that is safe, of high quality, and free from preventable harm. Unfortunately, unsafe healthcare worldwide and locally continues to cause illness, disability, and even death of children.
As the regulatory authority responsible for protecting healthcare service users by ensuring compliance with norms and standards regulations, the OHSC is committed to ensuring that healthcare providers maintain the highest levels of healthcare services and accountability. The OHSC continues to uphold its commitment to oversee compliance with quality standards by conducting inspections. Additionally, the OHSC provides ongoing support to healthcare providers in health establishments through guidance and support workshops.
The OHSC promotes a culture of openness, learning, and accountability to prevent avoidable harm through interactions with stakeholders in the sector. Furthermore, the OHSC engages with communities to raise awareness of patient safety rights and responsibilities during community engagement initiatives.
Children are our future; providing safe care for newborns and children is not optional but a legal, ethical, and moral obligation. The OHSC will continue to work with healthcare providers, policymakers, and the public to ensure that every child in South Africa has access to healthcare that is safe.
On this World Patient Safety Day, the Office of Health Standards Compliance calls on all stakeholders to prioritise the safety of our youngest citizens. Together, we can transform healthcare services and health establishments into safe spaces for every child, every time.

For Immediate Release

10 September 2025

To All Editors and Health Journalists

INAUGURAL HEALTH OMBUDSMAN CONFERENCE 2025 HIGHLIGHTS HEALTH AND HEALTHCARE AS A HUMAN RIGHT

Pretoria.

The Health Ombud is set to convene its first-ever conference to be held on 11 and 12
September 2025 at the Emperors Palace Conference Centre in Kempton Park, Johannesburg. This
conference coincides with the commemoration of World Patient Safety Day, which closely aligns
with the Health Ombud’s mandate to safeguard the quality and safety of healthcare services for
all users.

The upcoming biennial conference will bring together healthcare professionals, policymakers,
regulators, academics, and members of civil society under the theme “Health and Healthcare as
a Human Right.” The event promises to deliver a high-quality and impactful event, featuring
discussions that will focus on healthcare as a constitutional right. Participants will share insights on
strengthening oversight to create a health system that is accessible, fair, and accountable.

The two-day programme will include a keynote address by the Minister of Health, Dr Aaron
Motsoaledi (MP). It will feature in-depth open dialogue sessions and presentations that focus on
various factors affecting access to safe and quality healthcare services. Additionally, discussions
will cover the contribution of the private healthcare industry and funders towards achieving
universal access to healthcare in South Africa.

Speaking ahead of the conference, the Health Ombud, Emeritus Professor Taole Mokoena,
emphasised, “This conference serves as a vital platform to reflect on our progress, challenges, and
opportunities in ensuring that healthcare is recognised not as a privilege, but as a fundamental
human right. Our goal is to foster collective commitment to a patient-centred health system that
upholds dignity, fairness, and justice.”

The inaugural conference reaffirms the Health Ombud’s mandate to safeguard the public’s right
to health, promote a safe and ethical healthcare service, and drive continuous improvement in
the quality of care across the healthcare system.

Media are invited to cover the event. For accreditation, please email Ntombizodwa Kobuwe
nkobuwe@ohsc.org.za or visit the Health Ombud or OHSC websites on www.healthombud.org.za
or www.ohsc.org.za for more information.

Ends.

Issued by the Health Ombud.

Media Enquiries:
Ricardo Mahlakanya – Cell: 066 473 8666

Approved_Media Statement_Inaugural Health Ombud Conference 2025

Media Statement_International Nurses Day 2025 _12 May

OHSC BOARD EXPRESSES CONCERNS OVER PATIENT SAFETY FOLLOWING FIRE OUTBREAK AT TEMBISA PROVINCIAL TERTIARY HOSPITAL

As a health services regulator, tasked with monitoring and protecting the health and safety of healthcare services users, the Office of Health Standards Compliance (OHSC) Board and management have noted with great concern reports of repeated incidents of fire outbreaks at Tembisa Provincial Tertiary Hospital, which could place patient and staff safety at risk.

These incidents have raised significant alarms about safety protocols and emergency preparedness, highlighting the urgent need for a comprehensive assessment of the facility to ensure the safety of patients, visitors, staff and other occupants of the Tembisa Provincial Tertiary Hospital premises.

All health establishments must prioritise the safety and security of patients, especially during emergencies. Health establishments must ensure that the systems comply with health regulations and foster a safe environment for everyone in their care.

The OHSC will be dispatching a team of inspectors to conduct a Risk- Based Inspection as a fact-finding action to establish circumstances surrounding the two fire incidences, the hospital management’s immediate response and actions taken and the effectiveness of existing safety measures in preventing recurrence thereof. Risk-based inspections are specifically triggered and conducted on an ad hoc basis in response to identified risks at heath facilities.

Considering that the winter season is already on, this inspection will enable the OHSC to establish possible root causes, and to make informed recommendations that are aimed at mitigating the risk of fire incidences at health facilities.

The OHSC urges all healthcare facilities and providers to regularly review their safety protocols and emergency response plans to avoid similar occurrences and ensure that the integrity of the healthcare system and the protection of the users of health services are maintained.

End.

Media Enquiries:
Ricardo Mahlakanya
Director: Communication and Stakeholder Relations and Spokesperson
066 473 8666 / rmahlakanya@ohsc.org.za

Download statement here: MEDIA STATEMENT_OHSC BOARD EXPRESS CONCERNS OVER PATIENT SAFETY FOLLOWING FIRE OUTBREAK AT TEMBISA REGIONAL HOSPITAL