CONTACT US

Submit A Complaint

Submit the form below to report unresolved complaints about the poor quality of healthcare received from public and private health facilities. You can also log a complaint with one of our Call Centre officials on our Toll-Free Number. Whistleblowers are guaranteed anonymity!

  • Particulars of Complainant

  • Particulars of the Patient

  • Particulars of the Health Establishment

  • Details of Complaint

Toll Free Number: 080 911 6472
Fax: 086 560 4157
Email: complaints@ohsc.org.za
Postal Address: Private Bag X21 Arcadia, 0007

General Enquiries

Submit related queries or requests for further information to the OHSC Office.

Alternatively, please contact us directly: 

General Enquiries
Tel: 012 942 7700
Email: communication@ohsc.org.za
Physical Address:

Eco-Glades Office Park 1, Block B
70 Ribbon Grass Street, Highveld
Centurion, Pretoria

Media Enquiries

Submit related queries or requests for further information to the OHSC Office.

For Media Enquiries Contact:  


Mr Ricardo Mahlakanya
Director – Communication and Stakeholder Relations and Spokesperson
Tel: 012 942 7730
Mobile: 066 473 8666
Email: rmahlakanya@ohsc.org.za

Mr Medupe Simasiku
Deputy Director – Communication and Stakeholder Relations
Tel: 012 942 7712
Mobile: 066 300 0111
Email: msimasiku@ohsc.org.za

Fraud and Ethics Hotline

Fraud and Ethics Hotline
Hotline number: 0800 003 231
Email: ohsc@thehotline.co.za
Mobile Application: Vuvuzela Hotline App
SMS: 30916

Inspectorate

Technical Support during inspections
Email: technical@ohsc.org.za
Released Reports
Email: releasedreports@ohsc.org.za

Health Ombud

Complaints from health establishments or users (patients)
Email: complaints@healthombud.org.za

Health Standards Development and Training

Standards and Inspection Tools
Email: stddevqueries@ohsc.org.za
Self-Assessment System
Email: selfassessmentsupport@ohsc.org.za

Health System Data Analysis and Research

Annual Returns
Email: ar@ohsc.org.za

Certification and Enforcement unit

Certification-related matters
Email: certifications@ohsc.org.za

Enforcement-related matters
Email: enforcement@ohsc.org.za

Communication

Communication from stakeholders
Email: Communication@ohsc.org.za